Frequently Asked Questions (FAQ)
How can you guarantee quality?
We ensure quality through several measures: always creating a pre-production sample before mass production and conducting a final inspection before shipment.
Why can't I place an order?
Please inform us of the required products and quantities via email; We will inform you of the specific solution.
What types of resin products do you offer?
We offer a variety of resin products, including:
- Resin Kit
- Epoxy Resin
- UV Resin
- Polyurethane Resin
- Silicone Resin
- Colorant
What are your resin products used for?
Our resin products are widely used for DIY crafts, jewelry making, coating, mold-making, woodworking, artworks coating, and many other creative projects. We also offer resin kits specifically designed for both beginners and experienced crafters.
How do you ship your products?
We offer worldwide shipping, typically via express courier services. As we are located in Guangzhou, China, we will choose the most suitable logistics method based on your location. Please note that during holiday periods, there may be shipping delays.
How do I handle returns or exchanges?
Returns and refunds will not be accepted for non-quality problems.
Can I place an order or ask questions over the phone?
You can contact our customer service team by phone . Our customer service staff is available during business hours to assist you. Please check our "Contact Us" page for details.
How can I order?
You can check out with the link that show in our shop directly.
